Privacy Policy

Hill Derm Pharmacy, Inc. (“us”, “we”, or “our”) believes in your right to privacy and in providing transparency on how your personal information is collected, used, shared, and protected when you visit or make a purchase from www.hilldermpharmacy.com (also referred to as the “Site”).

By visiting and interacting with the Site, you consent to the collection and use of the information as described in this privacy policy.  Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

This privacy policy was last updated on August 15th, 2018.

WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect various types of Personal Information:

Order Information

When you start or make a purchase on the Site, we collect certain information from you, including, but not limited to your:

• name
• billing address
• shipping address
• payment information (including credit/debit card number)
• email address
• phone number
• purchases, returns, exchanges, selection of products added for purchase
• any information you provide when you create an account

Device Information

When you visit the Site, we automatically collect certain information about your device/hardware (i.e., your phone, your location, computer or tablet, etc. that you are using to access the Site), including, but not limited to, information about your web browser (e.g., type, version), internet protocol address, time zone, and some of the cookies that are installed on your device. As you browse through the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Tracking Technologies

We use cookies, log files, web beacons, tags, pixels, scripts and similar tracking technologies to track the activity on the Site and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. If you do not accept cookies, you may not be able to use some portions of the Site.

Examples of Cookies we use:

• Session Cookies – Cookies that we use to operate our Site and are not retained when the browser closes.
• Preference Cookies – Cookies that we use to remember your preferences and various settings that you have provided.
• Security Cookies – Cookies that we use to maintain security and minimize fraudulent activity.

Third Party Data

We may collect publicly available data and/or purchase third party data to supplement your Personal Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Personal Information that we collect to:

• Fulfill any orders placed through the Site, including screen orders for potential risk or fraud, processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
• Provide you with information or advertising relating to our products or services, administer promotions, and connect you with our customer service and/or social media platforms.
• Help us screen for potential risk and fraud (in particular, your IP address).
• Monitor the usage on the Site and gather analysis and/or valuable information so that we can improve the Site
• Improve and optimize the Site and address any technical issues.
• Customize your Site experience, make our marketing messages more relevant, provide features such as storage of items in your cart between visits, and for reporting and analysis purposes.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.  We may employ third party companies and individuals (“Service Providers”), to maintain, provide, perform specific services and/or assist us in analyzing how our Site is used.  These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Personal Information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.

Analytics

We use Google Analytics as a Service Provider to help us understand how our customers use the  Site — you can read more about how Google uses your Personal Information here:  https://policies.google.com/privacy.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Payments

We use Stripe as a Service Provider for payment processing and we will not store or collect your payment card details. That information is provided directly to Stripe whose use of your personal information is governed by Stripe’s own privacy policy, which can be viewed at https://stripe.com/us/privacy.

Legal and/or Regulatory Disclosure

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, investigate a wrongdoing on the Site, or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION AND SECURITY

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Security Methods

We use industry standard protective measures to safeguard your Personal Information, including electronic and physically protections.

Email Security

We will not email you to request Personal Information from you, including but not limited to your account credentials, payment information and/or other identifying information. If you receive such an email, please report it to contact@hilldermpharmacy.com.

Children’s Personal Information

This site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If a child under the age of 13 has provided us with personally identifiable information online, we ask that a parent or guardian contact us at contact@hilldermpharmacy.com so that we may promptly delete the information.

LINKS TO OTHER SITES

Our Site may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

CalOPPA

We do not support Do Not Track (“DNT”) signals under California Online Privacy Protection Act (“CalOPPA”). DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: